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Side-by-Side CRM Vendor Comparison

 

Company

CRM Features

Company Strengths

Cost

Commence

Suited For: Small, Mid-size Companies

Account/Contact Management, Calendar & Activity Management, Time Management, Advanced Desktop Integration, Activity Tracking, Business Process Automation, Lead Management, Opportunity Management, Territory Management, Sales Process Automation, Quote/Proposal Generation, Sales Forecasting, Reporting & Analytics, Robust Database Architecture, Automated Processes, Remote Synchronization, Multi-level Security, Support for Handheld Devices, Web Integration, Desktop Integration, Encrypted Database Security, Performance Monitoring Tool, E-mail Integration, Application Programming Interface (API), Document Management
  • Rapid deployment, ease of use, customizability and low cost of ownership.
  • “Freedom of Choice” both on premise and hosted solutions.
  • Mobile support, integration with QuickBook’s and other accounting/ERP systems.
  • Award winning software, twenty years of industry experience and a proven track record of performance is what differentiates Commence from other CRM providers.
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Chordiant

Suited For: Companies
Chordiant Marketing, Chordiant Decision Management, Chordiant Decision Management for Basel II, Chordiant Contact Center, Chordiant Retail Channel, Chordiant Enterprise Platform
  • Offers industry-specific CRM solutions for Retail Banking, Card Services, Lending, Insurance, Telecommunications
  • Chordiant's suite of CRM applications to enhance the quality of every customer interaction, increase employee productivity, reduce costs and comply with regulations
  • Focus on serving large global companies
  • Adapt at helping organizations with complex CRM needs
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