     
| |
Side-by-Side CRM Vendor Comparison |
|
Company |
CRM Features |
Company Strengths |
Cost |
Commence
Suited For: Small, Mid-size Companies
|
Account/Contact Management, Calendar & Activity Management, Time Management, Advanced Desktop Integration, Activity Tracking, Business Process Automation, Lead Management, Opportunity Management, Territory Management, Sales Process Automation, Quote/Proposal Generation, Sales Forecasting, Reporting & Analytics, Robust Database Architecture, Automated Processes, Remote Synchronization, Multi-level Security, Support for Handheld Devices, Web Integration, Desktop Integration, Encrypted Database Security, Performance Monitoring Tool, E-mail Integration, Application Programming Interface (API), Document Management |
- Rapid deployment, ease of use, customizability and low cost of ownership.
- “Freedom of Choice” both on premise and hosted solutions.
- Mobile support, integration with QuickBook’s and other accounting/ERP systems.
- Award winning software, twenty years of industry experience and a proven track record of performance is what differentiates Commence from other CRM providers.
|
N/A |
SAP
Suited For: Mid-size, Large Companies
|
Sales, Marketing, Service, E-Commerce, Interaction center operations and management, Channel management
|
- Largest enterprise software company in the world
- Serves the larges companies around the world
- Offers integrated suite of CRM, ERP, Supply Chain, HR, Financial and other enterprise applications
- Massive amounts of resources
|
N/A
|
| |
