     
| |
Side-by-Side CRM Vendor Comparison |
|
Company |
CRM Features |
Company Strengths |
Cost |
ePartners
Suited For: Small, Mid-size Companies
|
Opportunity management, Sales process management, Quotes, Order management, Sales force management, Email/Direct Marketing, Case/Service management, Email Response Management, E-mail management, Searchable knowledge base, Marketing campaign management |
- In 2005 ePartners was the largest supplier of Microsoft business solutions in the United States.
- No other solutions provider has more experience deploying, integrating and customizing Microsoft CRM to meet the specific needs of a given organization.
- With ePartners and Microsoft CRM, clients can quickly develop profitable customer relationships through lead and opportunity management, incident management, a searchable knowledgebase, reporting tools, and more.
- ePartners assesses a customer’s business processes and technology infrastructure and then designs an implementation and integration plan that will meet each customer’s specific needs.
|
N/A |
Oracle
Suited For: Small, Mid-size, Large Companies
|
ORACLE E-BUSINESS SUITE, PEOPLESOFT ENTERPRISE, JD EDWARDS ENTERPRISEONE, JD EDWARDS WORLD, SIEBEL
|
- Oracle is one of the largest application software companies in the world offering virtually everything a company needs to run it's business.
- Oracle has acquired PeopleSoft and Siebel in the past 2 years and customers can purchase either CRM software from either Oracle, Siebel, or PeopleSoft's offerings.
- Oracle is working on a CRM Fusion product that will be based on Siebel's CRM solution as well as leveraging PeopleSoft and Oracle's CRM solutions
|
N/A
|
| |
