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Side-by-Side CRM Vendor Comparison |
|
Company |
CRM Features |
Company Strengths |
Cost |
ePartners
Suited For: Small, Mid-size Companies
|
Opportunity management, Sales process management, Quotes, Order management, Sales force management, Email/Direct Marketing, Case/Service management, Email Response Management, E-mail management, Searchable knowledge base, Marketing campaign management |
- In 2005 ePartners was the largest supplier of Microsoft business solutions in the United States.
- No other solutions provider has more experience deploying, integrating and customizing Microsoft CRM to meet the specific needs of a given organization.
- With ePartners and Microsoft CRM, clients can quickly develop profitable customer relationships through lead and opportunity management, incident management, a searchable knowledgebase, reporting tools, and more.
- ePartners assesses a customer’s business processes and technology infrastructure and then designs an implementation and integration plan that will meet each customer’s specific needs.
|
N/A |
Soffront
Suited For: Small, Mid-size Companies
|
Sales Automation, Marketing Automation, Customer Support, Defect Tracking, Order Processing, CRM Portal, Employee Support, Knowledge Management, Asset Management, Mobile CRM
|
- Focus on providing CRM Software to mid-size companies
- Offers complete suite of CRM solutions
- Provider of both hosted and on-premise CRM Software
- Stable company that has been around for more than 10 years
|
N/A
|
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