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Side-by-Side CRM Vendor Comparison

 

Company

CRM Features

Company Strengths

Cost

ePartners

Suited For: Small, Mid-size Companies

Opportunity management, Sales process management, Quotes, Order management, Sales force management, Email/Direct Marketing, Case/Service management, Email Response Management, E-mail management, Searchable knowledge base, Marketing campaign management
  • In 2005 ePartners was the largest supplier of Microsoft business solutions in the United States.
  • No other solutions provider has more experience deploying, integrating and customizing Microsoft CRM to meet the specific needs of a given organization.
  • With ePartners and Microsoft CRM, clients can quickly develop profitable customer relationships through lead and opportunity management, incident management, a searchable knowledgebase, reporting tools, and more.
  • ePartners assesses a customer’s business processes and technology infrastructure and then designs an implementation and integration plan that will meet each customer’s specific needs.
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Commence CRM

Suited For: Companies
Contact Management, Marketing and Campaign Management, Project Management, Sales Force Automation, Customer Service/Support, Accounting, Tele-Marketing
  • Provides a full suite of applications from contact management and
    sales automation to marketing campaign management and customer support (or
    help desk).
  • Provides both on-premise and hosted crm software
  • Focus on serving small and mid-size companies
  • Full featured product that rival offerings from more expensive and bigger rivals.
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