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Side-by-Side CRM Vendor Comparison

 

Company

CRM Features

Company Strengths

Cost

ePartners

Suited For: Small, Mid-size Companies

Opportunity management, Sales process management, Quotes, Order management, Sales force management, Email/Direct Marketing, Case/Service management, Email Response Management, E-mail management, Searchable knowledge base, Marketing campaign management
  • In 2005 ePartners was the largest supplier of Microsoft business solutions in the United States.
  • No other solutions provider has more experience deploying, integrating and customizing Microsoft CRM to meet the specific needs of a given organization.
  • With ePartners and Microsoft CRM, clients can quickly develop profitable customer relationships through lead and opportunity management, incident management, a searchable knowledgebase, reporting tools, and more.
  • ePartners assesses a customer’s business processes and technology infrastructure and then designs an implementation and integration plan that will meet each customer’s specific needs.
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Everest

Suited For: Companies
Link multiple tasks, Contact manager, Personal/company-wide calendar, Tasks/appointments/reminders, Intra company mail, Customer/vendor history calendar, Document history calendar, Auto preview and preview pane options in task browsers, Create tasks in a single click
  • All-in-one small business management solution including accounting software, inventory management, service, e-commerce, sales force automation, CRM, point of sale, and wireless connectivity for small and mid-size businesses.
  • one of the few vendors that provide software needed to run an entire small business and is best suited for enterprises with under 250 employees in the wholesale/distribution, retail, mail-order and e-commerce businesses
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