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Side-by-Side CRM Vendor Comparison |
|
Company |
CRM Features |
Company Strengths |
Cost |
Stay-In-Front
Suited For: Small, Mid-size Companies
|
Key Account Management, Buying Group Information, Relationship Strength Analysis, Key Performance Indicators, Event Calendar, Targeting, Direct Mail Production, Status Reporting, Multi-Select Capability, Configurable Status, Descriptions, Intelligent Control, Session Planner, Campaign Budget Tracking, Automated Email Marketing, Computer Telephony Integration, Call Scripting, Automated Workflow, Sophisticated Targeting, Blended Call Queuing, Multiple Queue Types, Integrated Task Management, Powerful Sales Forecasting and Funnel Analysis, Multi-currency Support, Support for Multiple Channels |
- Offers powerful data gathering and analysis
- Guided analytics to help identify critical business challenges
- Advanced multi-stage workflow
- Low cost business intelligence
|
N/A |
amdocs
Suited For: Companies
|
Marketing, Sales, Ordering, Billing, Mediation, Support, Customer Satisfaction, Customer Interaction, Content Revenue Management, Service Fulfillment, Customer Relationship Management
|
- Extensive customization capability
- Out-of-box Integration with ERP systems
- Focus on serving mid-size companies
- Affordability
|
N/A
|
| |
