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Side-by-Side CRM Vendor Comparison |
|
Company |
CRM Features |
Company Strengths |
Cost |
Stay-In-Front
Suited For: Small, Mid-size Companies
|
Key Account Management, Buying Group Information, Relationship Strength Analysis, Key Performance Indicators, Event Calendar, Targeting, Direct Mail Production, Status Reporting, Multi-Select Capability, Configurable Status, Descriptions, Intelligent Control, Session Planner, Campaign Budget Tracking, Automated Email Marketing, Computer Telephony Integration, Call Scripting, Automated Workflow, Sophisticated Targeting, Blended Call Queuing, Multiple Queue Types, Integrated Task Management, Powerful Sales Forecasting and Funnel Analysis, Multi-currency Support, Support for Multiple Channels |
- Offers powerful data gathering and analysis
- Guided analytics to help identify critical business challenges
- Advanced multi-stage workflow
- Low cost business intelligence
|
N/A |
ePartners
Suited For: Small, Mid-size Companies
|
Opportunity management, Sales process management, Quotes, Order management, Sales force management, Email/Direct Marketing, Case/Service management, Email Response Management, E-mail management, Searchable knowledge base, Marketing campaign management |
- In 2005 ePartners was the largest supplier of Microsoft business solutions in the United States.
- No other solutions provider has more experience deploying, integrating and customizing Microsoft CRM to meet the specific needs of a given organization.
- With ePartners and Microsoft CRM, clients can quickly develop profitable customer relationships through lead and opportunity management, incident management, a searchable knowledgebase, reporting tools, and more.
- ePartners assesses a customer’s business processes and technology infrastructure and then designs an implementation and integration plan that will meet each customer’s specific needs.
|
N/A |
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