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Side-by-Side CRM Vendor Comparison |
|
Company |
CRM Features |
Company Strengths |
Cost |
Maximizer
Suited For: Small, Mid-size Companies
|
Sales, Marketing, Customer Service & Support, Outlook Integration, Business Intelligence, Wireless Access, Partner Management
|
- Pre-built Industry-specific Solutions
- Web-base Access to Data
- Completely integrated sales and support management solution
- Low Cost On-premise CRM for small and medium business
|
Starting at $599 5-User Pack
|
RightNow
Suited For: Mid-size, Large Companies
|
RightNow Service, RightNow Sales, RightNow Marketing, RightNow Voice, RightNow Analytics, RightNow Locator, RightNow CORE Services
|
- Customer service console and self-service features
- Workflow capabilities
- Slice and dice analytics
- Reporting tools and predefined reports
- Staff-management tools to define user roles and permissions
- Outbound marketing tools
|
$75-$100/user/month |
| |
