|
Side-by-Side CRM Vendor Comparison |
Company |
CRM Features |
Company Strengths |
Cost |
Pivotal
Suited For: Mid-size, Large Companies
|
Sales, Marketing, Service, Partner Management, Analytics, Mobile CRM
|
- Focused on serving mid-enterprise CRM Market
- Core competency lies in automating multiple areas like sales, marketing and service
- Public Company - Safe Buy
- Provides indutry-specific solutions for a number of industries
|
N/A
|
Chordiant
Suited For: Companies
|
Chordiant Marketing, Chordiant Decision Management, Chordiant Decision Management for Basel II, Chordiant Contact Center, Chordiant Retail Channel, Chordiant Enterprise Platform
|
- Offers industry-specific CRM solutions for Retail Banking, Card Services, Lending, Insurance, Telecommunications
- Chordiant's suite of CRM applications to enhance the quality of every customer interaction, increase employee productivity, reduce costs and comply with regulations
- Focus on serving large global companies
- Adapt at helping organizations with complex CRM needs
|
N/A
|
| |