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Side-by-Side CRM Vendor Comparison |
|
Company |
CRM Features |
Company Strengths |
Cost |
Pivotal
Suited For: Mid-size, Large Companies
|
Sales, Marketing, Service, Partner Management, Analytics, Mobile CRM
|
- Focused on serving mid-enterprise CRM Market
- Core competency lies in automating multiple areas like sales, marketing and service
- Public Company - Safe Buy
- Provides indutry-specific solutions for a number of industries
|
N/A
|
JD Edwards
Suited For: Companies
|
Integrated Customer Service, Integrated Fulfillment Management, Multi-Channel Collaborative Selling, Customer Lifecycle Marketing
|
" - JD Edwards EnterpriseOne Customer Life Cycle Management expands the definition of CRM to include all of the business processes and associated systems that touch a customer, including billing and delivery.
- Offers complete suite of applications including Asset Lifecycle Management, Customer Relationship Management,
Financial Management,
Human Capital Management,
Project Management,
Supplier Relationship Management, and
Supply Chain Management
"
|
N/A
|
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