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Side-by-Side CRM Vendor Comparison |
|
Company |
CRM Features |
Company Strengths |
Cost |
SAP
Suited For: Mid-size, Large Companies
|
Sales, Marketing, Service, E-Commerce, Interaction center operations and management, Channel management
|
- Largest enterprise software company in the world
- Serves the larges companies around the world
- Offers integrated suite of CRM, ERP, Supply Chain, HR, Financial and other enterprise applications
- Massive amounts of resources
|
N/A
|
Soffront
Suited For: Small, Mid-size Companies
|
Sales Automation, Marketing Automation, Customer Support, Defect Tracking, Order Processing, CRM Portal, Employee Support, Knowledge Management, Asset Management, Mobile CRM
|
- Focus on providing CRM Software to mid-size companies
- Offers complete suite of CRM solutions
- Provider of both hosted and on-premise CRM Software
- Stable company that has been around for more than 10 years
|
N/A
|
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