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Side-by-Side CRM Vendor Comparison |
|
Company |
CRM Features |
Company Strengths |
Cost |
SAP
Suited For: Mid-size, Large Companies
|
Sales, Marketing, Service, E-Commerce, Interaction center operations and management, Channel management
|
- Largest enterprise software company in the world
- Serves the larges companies around the world
- Offers integrated suite of CRM, ERP, Supply Chain, HR, Financial and other enterprise applications
- Massive amounts of resources
|
N/A
|
CSG Systems
Suited For: Companies
|
Marketing Solutions, Billing & Payments, Customer Care, Order Management, Workforce Management, Statement and Output Services
|
- Specializes in providing billing, customer care and order management solutions.
- CRM solutions targeted for cable television, direct broadcast satellite, high speed internet, digital voice and voice services, and IP services providers
- Focus on serving mid-size companies
|
N/A
|
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