Workbooks
Suited For: Small, Mid-size Companies
|
Sales Force Automation (SFA), Marketing Automation, Sales Order Management, Customer Service and Support, Purchase Order Management, Invoicing and Cash Collection |
- Workbooks CRM improves the efficiency and effectiveness of marketing; increasing the flow of leads and measuring marketing ROI.
- Sales force automation (SFA) within Workbooks CRM improves and measures sales team performance and boosts productivity by streamlining sales processes including quoting for new business.
- The customer relationship management tools of Workbooks CRM streamline helpdesk organisations. Best practice customer support processes help to improve customer service whilst at the same time reducing delivery costs.
|
N/A |
Oracle
Suited For: Small, Mid-size, Large Companies
|
ORACLE E-BUSINESS SUITE, PEOPLESOFT ENTERPRISE, JD EDWARDS ENTERPRISEONE, JD EDWARDS WORLD, SIEBEL
|
- Oracle is one of the largest application software companies in the world offering virtually everything a company needs to run it's business.
- Oracle has acquired PeopleSoft and Siebel in the past 2 years and customers can purchase either CRM software from either Oracle, Siebel, or PeopleSoft's offerings.
- Oracle is working on a CRM Fusion product that will be based on Siebel's CRM solution as well as leveraging PeopleSoft and Oracle's CRM solutions
|
N/A
|
