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Side-by-Side CRM Vendor Comparison

 

Company

CRM Features

Company Strengths

Cost

Workbooks

Suited For: Small, Mid-size Companies

Sales Force Automation (SFA), Marketing Automation, Sales Order Management, Customer Service and Support, Purchase Order Management, Invoicing and Cash Collection
  • Workbooks CRM improves the efficiency and effectiveness of marketing; increasing the flow of leads and measuring marketing ROI.
  • Sales force automation (SFA) within Workbooks CRM improves and measures sales team performance and boosts productivity by streamlining sales processes including quoting for new business.
  • The customer relationship management tools of Workbooks CRM streamline helpdesk organisations. Best practice customer support processes help to improve customer service whilst at the same time reducing delivery costs.
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NetOffice

Suited For: Companies
NetOffice Essentials, NetOffice Plus, NetOffice Pro
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  • Provides group-ware/collaboration tools provide business, government, membership, and service organiza-tions with an affordable alternative to telephone and data network infrastructure invest-ments
  • Provider of integrated communications services that combine both telephone and data management capabilities.
  • Focus on serving small and mid-size companies
  • NetOffice solution pricing starts at $19.95/month per user
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Starting at $19.95/month