Workbooks
Suited For: Small, Mid-size Companies
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Sales Force Automation (SFA), Marketing Automation, Sales Order Management, Customer Service and Support, Purchase Order Management, Invoicing and Cash Collection |
- Workbooks CRM improves the efficiency and effectiveness of marketing; increasing the flow of leads and measuring marketing ROI.
- Sales force automation (SFA) within Workbooks CRM improves and measures sales team performance and boosts productivity by streamlining sales processes including quoting for new business.
- The customer relationship management tools of Workbooks CRM streamline helpdesk organisations. Best practice customer support processes help to improve customer service whilst at the same time reducing delivery costs.
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N/A |
Majestic
Suited For: Companies
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Process (re)engineering, Work flow design, Culture management, Project management, Business alerts, Sales/pipeline Reporting, Activity Reporting, Customer Service tracking, Customer Self-Service, Contract Tracking, Services and Product Tracking, Web accessibility, Other administrative work flow functions that can be automated or simplified |
- Timely Response (Service and Support)
- Complete Documentation (including a Project Book for all new projects)
- Detailed billing
- Project Management (Reporting for all new projects and a manager for all project and Ad Hoc work)
- Product expertise
- Offer you software options (add-on's, add-in's and upgrades) to improve your work flow and increase efficiency
- Lunch & Learns (Great for learning more about what your product can do and to network with other users)
- Remote Support (Available for clients on support)
- Remote Administration (Available for clients on support and type of on-going support required)
- Monthly/Quarterly system maintenance plans (Available for clients on support)
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N/A |
