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Side-by-Side CRM Vendor Comparison |
|
Company |
CRM Features |
Company Strengths |
Cost |
RunE2E
Suited For: Small, Mid-size Companies
|
Sales Performance Management, Territory Management, Contact Management, Opportunity Management, Order Management and Pricing, Lead Management, Marketing Analytics, Call Center Service, Service Order Management, Service Contract Management, Complaints and Returns, Installed Base Management, Warranty Management, Resource Planning |
- The power of SAP. RunCRM is powered by SAP CRM 2007, a recognized CRM leader, according to Forrester Research, and the world’s leading provider of business software, serving 82,000 customers.
- Affordability and value. RunCRM is pre-built and configured for fast setup and affordability. We provide total solution management—from hosting to the help-desk—to reduce your operational investment. We also provide budget-friendly financing to minimize your upfront spend.
- Mobile CRM to go. In an increasingly mobile business environment, you need powerful smartphone (Blackberry and iPhone) access to your CRM data. That’s not a problem with RunCRM. Our RunMobile application puts CRM in the palm of your hand.
|
N/A |
Epicor
Suited For: Mid-size, Large Companies
|
Incident management, Problem management,
Change management, Configuration management, Service level management, Knowledge management, Self-Service, Fully Customizable, Built on Microsoft.net |
- Epicor ITSM enables you to set and monitor varying service levels based on specific agreements.
- Epicor ITSM offers your service desk a powerful structured solution for IT management processes.
- Epicor ITSM provides a robust set of service management features that provide support for the key IT processes outlined by the Information Technology Infrastructure Library (ITIL) and has been certified by Pink Elephant, a leading IT service management education and consulting provider
- Using Epicor IT Service Management (ITSM) you can provide your end users with accurate, complete and clear information. You can easily create, trace, summarize and close incidents, problems and change requests.
|
N/A |
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