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Ownership: Public (NASDAQ: SSAG)
Founded: 1981
Headquarters: Chicago, IL
Customers: 13,000
Deliery Model: On-premise Software
SSA CRM Pricing: N/A
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SSA Global CRM Review / Key Strengths
- Focused on serving mid-size and large companies
- Deep product offering including CRM, ERP, Supply Chain, Manufacturing, HR, Performance Management, and Product Life Cycle Management
- Industry specific solutions covering over 10 industries
- Publics Company - Safe Buy
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SSA Global CRM Products:
- SSA Marketing
- SSA Sales
- SSA Service
SSA CRM Features:
- Sales Force Automation
- Interactive Selling
- Order Collaboration
- Order Configuration
- Inbound Marketing
- Outbound Marketing
- Marketing Resource Management
- Customer Service
- Customer Self-Service
- Mobile Service
- Service Scheduler
About SSA Global
As a leading provider of software solutions and services for the world's manufacturing, distribution, retail, services and public organizations, SSA Global works to keep its customers for life by providing solutions that help customers maximize return on their IT investments. The company focuses on enhancing and integrating the solutions it develops, acquires and markets to meet the requirements of its expanding community of customers and the market it serves.
Originally established in 1981, SSA Global has a rich history of serving multinational and mid-sized organizations in over 90 countries from 60 locations around the world. When Chairman and CEO Mike Greenough assumed leadership of SSA Global in May 2001, he launched an aggressive strategy to transform the company. The execution of that strategy has become known as acquire market share and develop customer share. Since then, SSA Global has increased its customer base through mergers, acquisitions and organic growth to approximately 13,400 active customers and has increased is offerings to include a full range of integrated extension solutions including enterprise resource planning, corporate performance management, customer relationship management, product lifecycle management, supply chain management and supplier relationship management.
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