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Dynamic Interactive Workflows
Managers can easily design graphical workflows to help ensure that processes are carried out consistently and efficiently. Users can then access these dynamic workflows to guide them through both customer inquiries and internal procedures.
Workflow icons can launch windows and perform functions within Surado CRM as well as launch third-party applications. Surado CRM Interactive Workflows are not simply process automation represented in graphical user interfaces. Interactive means users can drag-and drop objects, create links between multiple objects, and then actually use objects to launch windows or other applications.
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