Posted on November 1st, 2007 by admin
Company: CL&D Digital Industry: Printing Solution: Entellium eSalesforce Functionality: Database management Cost: Free. No registration Challenge: To keep fast moving projects on track ::: CL&D Succeeds with Entellium eSalesforce ::: CL&D Digital is a Wisconsin-based company that offers printing solutions to companies that are looking for full production run quality for their package and label [...]
Filed under: High Technology, Sales Force Automation (SFA) | No Comments »
Posted on July 27th, 2007 by admin
Company: Telekomunikacja Polska Industry: Telecom Solution: Oracle PeopleSoft Functionality: Sales force automation Cost: Free. No registration. Challenge: To offer value-added customer service ::: Telekomunikacja Polska Succeeds with Oracle PeopleSoft ::: Telekomunikacja is a state-owned telecom provider in Poland. The company wished to acquire more customer focus to be able to compete in an increasingly competitive [...]
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Posted on July 3rd, 2007 by admin
Company: Vodafone Industry: Telecommunication Solution: IEX Corporation Functionality: Workforce Management Cost: Free Challenge: The aim was to boost scheduling efficiencies, increase adherence and gain much needed visibility into operations ::: Vodafone dials IEX for help with workforce management ::: Vodafone chose IEX Corporation, a subsidiary of NICE Systems Ltd, for help with their workforce management. [...]
Filed under: Business Intelligence (BI), High Technology | No Comments »
Posted on April 13th, 2007 by admin
Company: Logitech Industry: Computer peripherals Solution: Click Commerce Functionality: Supply Chain Management Cost: Free. No registration. Challenge: Get more partners and increase sales ::: Logitech Succeeds with Click Commerce ::: Logitech is an established name in the manufacture of personal interface products such as mice and keyboards. Logitech wanted to implement a web-based system that [...]
Filed under: High Technology | No Comments »
Posted on April 13th, 2007 by admin
Company: Business Images, Findit-SA, Succeed magazine Industry: Call center Solution: Alchemix and GoldMine Functionality: Business Intelligence Cost: Free. No registration. Challenge: To get the most out of Microsoft Excel  ::: Three call centers excel courtesy Alchemix and GoldMine ::: Budget constraints leave smaller call centers ill equipped to take advantage of business intelligence. Standard reports [...]
Filed under: Business Intelligence (BI), High Technology | No Comments »
Posted on April 13th, 2007 by admin
Company: Misco Industry: IT provider Solution: MiTech Functionality: Contact Handling Cost: Free. No registration. Challenge: Replacing existing telephone systems with a more advanced one ::: Misco shifts location with help from MiTech Telephony ::: Misco is one of the top suppliers of IT products in England. When Misco decided to move to another location, it [...]
Filed under: Contact Center and Service, High Technology | No Comments »