TMCnet.com April 20, 2007 ::: Best practices for Siebel On-Demand CRM and assorted CRM news ::: Nucleus Research has released its Siebel CRM On Demand Guidebook. The report mentions that increasingly customers of Siebel CRM On Demand are able to standardize CRM practices across locations without having to invest in IT infrastructure on every site. [...]
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Albawaba.com April 16, 2007 ::: SAP is the leader in enterprise CRM segment – Forrester Research ::: A study by Forrester Research “The Forrester Wave: Enterprise CRM Suites, Q1/2007″ has found that SAP CRM offers the best fit for enterprises desiring industry-specific functions, scalability, and support for global operations. SAP CRM, earlier known as mySAP [...]
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TMCnet.com April 17, 2007 ::: Avaya Delivers Customer Interaction Express and Meeting Exchange Express for SMBs::: Avaya Inc., which is a name to reckon with as a provider of business communications applications for the contact center industry has added two more offerings to its roster of software applications for contact centers. These are the Avaya [...]
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prnewswire.com April 10, 2007 ::: Salesforce PRM 2.0 – A revolution in channel management ::: Salesforce.com has announced the release of Salesforce Partner Relationship Management (PRM) 2.0, which is being touted by the company as being the next generation software for on-demand channel management. Salesforce PRM 2.0 is a part of the Salesforce.com “Circle of [...]
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Syscon.com April 10, 2007 ::: Loyalty Lab and Goodmail sign collaboration deal ::: Loyalty Lab, Inc. which offers on-demand loyalty program solutions is set to partner Goodmail Systems. Goodmail Systems is the creator of the CertifiedEmail system of trusted email. Loyalty Lab intends to use the system to deliver branded email messages that originate at [...]
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theregister.co.uk April 10, 2007 ::: Salesforce.com plays content management card ::: Salesforce.com is all set to initiate another exciting venture; this time it is in the field of enterprise content management (ECM). Salesforce.com has purchased AppExchange partner Koral and intends to deliver ECM which is modeled on social networking sites. With the help of ApexContent [...]
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drugnewswire.com April 10, 2007 ::: 62% More Expensive to Attain a New Patient than to Retain an Existing One ::: Cutting Edge Information, which provides business intelligence in the field of pharmaceuticals, has released a report which states that it is 62% more difficult to get a new patient than retaining an existing one. The [...]
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TMCnet.com April 10, 2007 ::: CRM Consultants Customer Connect Hires Seamster ::: Michelle Seamster has been hired by Customer Connect Associates as CRM Consultant; her job profile includes CRM implementation, database development, web development, and data analysis. Michelle holds a BBA in Marketing and was employed with Huber Engineered Woods from 1996. Incidentally, Huber is [...]
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Techlinks.net April 09, 2007 ::: Cryptologic Gets A Winning Hand With Infor CRMÂ ::: Infor CRM Epiphany has been deployed by CryptoLogic Inc, for the past one year, as a solution for the licensees of its subsidiary WagerLogic Limited. CryptoLogic is a well-known developer and supplier of Internet gaming software. Epiphany has helped WagerLogic in achieving [...]
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crmmarketplace.com April 10, 2007 ::: eGain “One to Watch†in 2007 says CRM magazine ::: CRM magazine has named eGain Communications as the company to watch amongst those that offer web-support services. eGain provides customer service and contact center software; it was measured by CRM magazine in terms of revenue, growth, customer reviews, extent of [...]
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