TMCnet.com April 20, 2007 ::: Best practices for Siebel On-Demand CRM and assorted CRM news ::: Nucleus Research has released its Siebel CRM On Demand Guidebook. The report mentions that increasingly customers of Siebel CRM On Demand are able to standardize CRM practices across locations without having to invest in IT infrastructure on every site. [...]
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Albawaba.com April 16, 2007 ::: SAP is the leader in enterprise CRM segment – Forrester Research ::: A study by Forrester Research “The Forrester Wave: Enterprise CRM Suites, Q1/2007″ has found that SAP CRM offers the best fit for enterprises desiring industry-specific functions, scalability, and support for global operations. SAP CRM, earlier known as mySAP [...]
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TMCnet.com April 17, 2007 ::: Avaya Delivers Customer Interaction Express and Meeting Exchange Express for SMBs::: Avaya Inc., which is a name to reckon with as a provider of business communications applications for the contact center industry has added two more offerings to its roster of software applications for contact centers. These are the Avaya [...]
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