crmtoday.com May 24, 2007 ::: Largest Florida Dealer Group Deploys Xtime Software ::: Xtime Inc, which is into providing CRM solutions for the services sector, will be providing its flagship software product ServiceCRM to the Ferman Automotive Group. Features offered by the Xtime product include consumer web scheduling, service BDC automation, advanced shop control and [...]
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eweek.com May 24, 2007 ::: CRM Goes to Church With Biz IT Pro, PYA Wise ::: CRM vendors have discovered a hitherto untapped market, courtesy Biz IT Pro and PYA Wise. It is becoming difficult for churches to manage congregations, volunteers, and events. Churches are looking up to technology to help them in managing their [...]
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Marketingweek.co.uk. May 24, 2007 ::: Shai Eilon to head Lastminute.com ::: Lastminute.com has appointed Shai Eilon as its new group head of customer relationship management (CRM). Shai has come in place of Lopo Champalimaud who has been made managing director of the European lifestyle division. Eilon’s responsibilities will include managing the company’s CRM program and [...]
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TMCnet.com May 04, 2007 ::: CRM from Blackbaud, FINS Offers CRM, Deluxe Commercial CRM, and other CRM news ::: Non-profit organizations can now boost their CRM efforts courtesy new products from Blackbaud, Inc. Company CEO Marc Chardon stated that Blackbaud Direct Marketing and Blackbaud Enterprise CRM are now available to the nonprofit sector. “For the [...]
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eweek.com May 03, 2007 ::: Cisco VOIP and Salesforce.com: An SMB’s Dream Team? ::: Cisco Systems and Salesforce.com have come together to offer on-demand CRM with VoIP integrated into it. The Unified Call Connector for Salesforce.com will be a part of the Cisco Smart Business Communications architecture. “The on-demand version of [Salesforce.com's] CRM application is [...]
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TMCnet.com May 04, 2007 ::: Deluxe F.S. & Commerce Bank Expands CRM for Customers ::: The Deluxe Financial Services and Commerce Bank which has branches across Missouri, Illinois, Kansas and Oklahoma, will deploy anti-fraud and CRM tools. Community banking institutions are looking at CRM but mainly at the technology aspect; banks still need to develop [...]
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TMCnet.com April 30, 2007 ::: Chinese CRM, IT Spending to Top $20 Billion for the Year ::: China is set to invest more than a whopping $21 billion in its IT infrastructure this year. Companies with 100 to 999 employees, which fall under the category of medium business, will do the bulk of the spending [...]
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Echannelline.com April 02, 2007 ::: U.S. small businesses adopting CRM but not buzz words ::: The recently released AMI-Partners’ “2006-2007 U.S. Small and Medium Business Applications & Solutions Market Overview” has suggested that though ERP and CRM are increasingly becoming mainstream with mid-sized businesses, small businesses are adopting a wait-and-watch attitude. Some findings of the [...]
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TMCnet.com April 20, 2007 ::: MPOS Adds What CRM Lacks, Report Finds ::: According to an analysis by Frost and Sullivan – “World Marketing Process Optimization Solutions Markets†– marketing process optimization solutions (MPOS) are being used increasingly to complement CRM. The introduction of MPOS enables smoother execution of marketing functions at a reduced cost, [...]
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