CRM
news.com.com
July 10, 2007
::: Rivals respond to Microsoft’s CRM plans :::
Microsoft’s competitors on the SaaS battlefield were quick to respond to Microsoft’s new pricing initiatives for Dynamic CRM. The new pricing is seen as being aimed directly at Salesforce.com, though the SaaS leader did not seem too perturbed about Microsoft’s latest strategy. The reactions were expected given that everything that the behemoth from Redmond does has consequences for all players.
“I think that Microsoft has announced this service more often than Roger Federer has won Wimbledon,” Bruce Francis, Salesforce VP of corporate strategy, said in a statement.
More such reactions expected, we’ll keep you posted.
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