searchcio.techtarget.com October 18, 2007 ::: CRM projects fail because users say “No Thanks” ::: While not really breaking news, it is food for thought for companies that are looking to deploy CRM. Research by AMR Research shows that sales representatives and marketing professionals are chief culprits when it comes to non-adoption of CRM technology. Last [...]
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campustechnology.com October 19, 2007 ::: Where CRM and student coaching meet ::: The education sector is apparently the latest market to have caught the attention of CRM vendors. IntelliWorks and InsideTrack have come together to offer a solution for student recruitment and retention. InsideTrack offers guidance coaching services to students so that they can manage [...]
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callcenterinfo.tmcnet.com October 19, 2007 ::: Hobsons helps education institutions get more business ::: Student retention for education institutions is apparently a serious enough problem for it to merit a software dedicated to tackling it. The software has been developed by Hobsons, the company helps colleges “elevate their enrollment strategies” Hobsons Student Retention Solutions provides a [...]
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vnunet.com October 19, 2007 ::: CRM 4.0 from Microsoft set to compete with Salesforce.com ::: Microsoft is taking keen interest in the hosted CRM domain and will next week announce more details regarding CRM 4.0; which is a hosting friendly CRM offering meant to take on Salesforce.com. Additions to the CRM offering include a platform [...]
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