searchcrm.techtarget.com November 29, 2007 ::: CRM job market improving ::: Things are looking bright for CRM professionals over the next year, according to a number of recent reports, job boards and industry developments. Companies looking for people with CRM skills may be in a bind, however. Speaking at the Gartner CRM Summit in September, Scott [...]
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destinationcrm.com November 29, 2007 One of the central arguments for the value of software-as-a-service (SaaS) may be losing at least some of its potency. In a research note published earlier this month, research firm Gartner outlined several trends that will, among other things, reduce software license fees over the next decade. The average applications vendor [...]
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callcenterinfo.techtarget.com November 29, 2007 ::: Oncontact CRM 6.1 Web Released ::: Oncontact Software has released Oncontact CRM 6.1 Web, a customer relationship management (CRM) product that allows users to access data via the Web, network and synchronization. The product gives customers “a consistent user experience feature set no matter how they wish to access their [...]
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