marketwatch.com July 14, 2008 ::: Helpstream joins the Oracle PartnerNetwork ::: Helpstream, which provides on-demand collaborative customer service solutions, has become a member of the Oracle PartnerNetwork. At the same time the company is integrating its products with Oracle CRM On Demand to provide customer self service and community capabilities. The integration of the products [...]
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informationweek.com July 11, 2008 ::: A look at business apps in the iPhone app store ::: When it comes to corporate business applications for the iPhone 3G, users are getting the most support from vendors that provide customer-relationship management and business intelligence software. For those using their iPhones for business, software providers are increasingly allowing [...]
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foxbusiness.com July 10, 2008 ::: KANA Wins 2008 CRM Excellence Award ::: KANA Software, Inc. a world leader in multi-channel customer service, announced today that Technology Marketing Corporation (TMC)’s Customer Interaction Solutions magazine has named its knowledge solutions, part of the KANA Suite, a recipient of a 2008 CRM Excellence Award. KANA’s solutions were recognized [...]
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mycustomer.com July 08, 2008 ::: CRM market still on the up, say Gartner and AMR ::: According to Gartner, sales of CRM software rose dramatically in 2007, driven in part by the take-up of software as a service (SaaS) offerings, according to analyst group Gartner. Global spending on CRM software surged in 2007 to roughly [...]
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marketwatch.com July 09, 2008 ::: iMagicLab acquires assets of 5Square.com ::: iMagicLab, which considers itself America’s leading software provider for automobile dealers, ihas announce today that it has acquired substantially all of the assets of privately-held 5Square.com, a provider of Web-based Sales Force Automation (SFA) and Customer Relationship Management (CRM) applications for the automobile retailing [...]
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