CRM
marketwatch.com
July 14, 2008
::: Helpstream joins the Oracle PartnerNetwork :::
Helpstream, which provides on-demand collaborative customer service solutions, has become a member of the Oracle PartnerNetwork. At the same time the company is integrating its products with Oracle CRM On Demand to provide customer self service and community capabilities. The integration of the products will enable customers to tap into the advantages of Web 2.0 and engage their customers in a more collaborative manner. This means a huge leap forward for the customer-facing processes of a business.
Helpstream hopes to connect customers to information and to one another thereby integrating them as a community, this not only helps in problem resolution but also in brand promotion.
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Filed under: CRM News