CRM
TMCnet.com
April 20, 2007
::: Best practices for Siebel On-Demand CRM and assorted CRM news :::
Nucleus Research has released its Siebel CRM On Demand Guidebook. The report mentions that increasingly customers of Siebel CRM On Demand are able to standardize CRM practices across locations without having to invest in IT infrastructure on every site. Also, the on-demand CRM can be made available to workgroups as per their requirements without having to deploy the entire Siebel Enterprise functionality.
Meanwhile, Kintera which provides CRM to non-profit organizations has announced that the American Lung Association will continue to use the Kintera software for its fundraising efforts.
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Filed under: CRM News