CRM
dynamicbusiness.com
::: CRM applications that deliver for SMEs :::
CRM software is useful for managing the three areas of sales, marketing, and customer service. SFA helps with tools like opportunity management and providing a wholesome view of current and future business opportunities. Marketing benefits from CRM by getting a better understanding about its campaigns and being better able to track leads from inception to closure.
One of the most commonly heard phrases in the CRM field these days is that with CRM you get a big business tool at a small business price. In the past, cheaper CRM applications lacked functionality and expensive ones offered functionality at a price SMEs simply couldn’t afford.
Read the rest of the story >>>>
Filed under: CRM articles