Type: Whitepaper
Name: The Big Giant Mortgage Company and the Big Giant CRM
Date: 2007
Cost: Free
::: The Big Giant Mortgage Company and the Big Giant CRM :::
Mortgage companies are doing well for some time now with the interest rates being low and a lot of home loans being granted as well as refinance loans. In such a [...]
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Type: Whitepaper
Name: CRM for financial services
Date: 2007
Cost: Free
::: CRM for financial services :::
Retail banking has become very popular over the past 10 years. It is about becoming customer focused, serving high volumes of clients, providing them the ability to do many types of transactions quickly, efficiently, via various methods like phone, online web based services. [...]
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Type: Whitepaper
Name: The Benefits of CRM Internet Architecture
Date: 2005
Cost: Free
::: The Benefits of CRM Internet Architecture :::
Investing in a Customer Relationship Management (CRM) application is no different than any other business management software investment —whether you are looking for an enterprise level software application or a department level solution, you expect a quick and measurable [...]
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Type: Whitepaper
Name: Optimizing the Performance of Microsoft Dynamics CRM 3.0
Date: 2007
Cost: Free
::: Optimizing the Performance of Microsoft Dynamics CRM 3.0 :::
This white paper discusses how to optimize the performance of your Microsoft Dynamics CRM 3.0 system. You’ll learn how re-indexing, de-fragmenting, and regularly maintaining your databases can increase the speed with which Microsoft Dynamics CRM [...]
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Type: Whitepaper
Name: Business value of integrated CRM with Microsoft CRM
Date: 2007
Cost: Free
::: Business value of integrated CRM with Microsoft CRM :::
Why do you need to integrate your CRM system to your customer master files, your ERP or processing systems, or any other applications and data for that matter?
Because the ROI of CRM is in the [...]
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Type: Whitepaper
Name: Management mistakes about the IBM iSeries – AS/400
Date: 2007
Cost: Free
::: Management mistakes about the IBM iSeries – AS/400 :::
All too often these days, corporate managers misjudge the IBM AS/400 (or iSeries as it’s now called) when it comes to deploying a Customer Relationship Management solution. They make shortsighted, frugal decisions about the cost [...]
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Type: Whitepaper
Name: Business value of integrated CRM with Microsoft CRM
Date: 2005
Cost: Free
::: Business value of integrated CRM with Microsoft CRM :::
Integrated innovation holds the promise of a more seamless user experience enabling multiple systems and applications to operate as one. The approach yields solutions that are easier to manage and simpler to use and deploy, [...]
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Type: Whitepaper
Name: CRM is Like an Outboard Motor
Date: 2007
Cost: Free
::: CRM is Like an Outboard Motor :::
Did you ever think that some of your customers or business associates are laughing at your organization “from the shore†about how you run your business? Are you zigzagging? Are all of your oars in sync with one another? [...]
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Type: Whitepaper
Name: What Do C-level Executives See as the Biggest CRM Challenge?
Date: 2007
Cost: Free
::: What Do C-level Executives See as the Biggest CRM Challenge? :::
We all know that employees don’t stay forever anymore and that every department doesn’t always know what every other department is doing. And if they do, then they are spending too [...]
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Type: Whitepaper
Name: How Can You Guarantee ROI on CRM?
Date: 2007
Cost: Free
::: How Can You Guarantee ROI on CRM? :::
If your organization is functioning without a way for all of your employees to understand your customers better, then you are living in a 1970s world. Even in the 90s, when I was working in a sales [...]
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