CRM Whitepaper: The Big Giant Mortgage Company and the Big Giant CRM

Type: Whitepaper
Name: The Big Giant Mortgage Company and the Big Giant CRM
Date: 2007
Cost: Free
::: The Big Giant Mortgage Company and the Big Giant CRM :::
Mortgage companies are doing well for some time now with the interest rates being low and a lot of home loans being granted as well as refinance loans. In such a [...]

CRM Whitepaper: CRM for financial services

Type: Whitepaper
Name: CRM for financial services
Date: 2007
Cost: Free
::: CRM for financial services :::
Retail banking has become very popular over the past 10 years. It is about becoming customer focused, serving high volumes of clients, providing them the ability to do many types of transactions quickly, efficiently, via various methods like phone, online web based services. [...]

CRM Whitepaper: The Benefits of CRM Internet Architecture

Type: Whitepaper
Name: The Benefits of CRM Internet Architecture
Date: 2005
Cost: Free
::: The Benefits of CRM Internet Architecture :::
Investing in a Customer Relationship Management (CRM) application is no different than any other business management software investment —whether you are looking for an enterprise level software application or a department level solution, you expect a quick and measurable [...]

CRM Whitepaper: Optimizing the Performance of Microsoft Dynamics CRM 3.0

Type: Whitepaper
Name: Optimizing the Performance of Microsoft Dynamics CRM 3.0
Date: 2007
Cost: Free
::: Optimizing the Performance of Microsoft Dynamics CRM 3.0 :::
This white paper discusses how to optimize the performance of your Microsoft Dynamics CRM 3.0 system. You’ll learn how re-indexing, de-fragmenting, and regularly maintaining your databases can increase the speed with which Microsoft Dynamics CRM [...]

CRM Whitepaper: Why Integrate CRM to Back-end Systems?

Type: Whitepaper
Name: Business value of integrated CRM with Microsoft CRM
Date: 2007
Cost: Free
::: Business value of integrated CRM with Microsoft CRM :::
Why do you need to integrate your CRM system to your customer master files, your ERP or processing systems, or any other applications and data for that matter?
Because the ROI of CRM is in the [...]

CRM Whitepaper: Management mistakes about the IBM iSeries – AS/400

Type: Whitepaper
Name: Management mistakes about the IBM iSeries – AS/400
Date: 2007
Cost: Free

::: Management mistakes about the IBM iSeries – AS/400 :::
All too often these days, corporate managers misjudge the IBM AS/400 (or iSeries as it’s now called) when it comes to deploying a Customer Relationship Management solution. They make shortsighted, frugal decisions about the cost [...]

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