Editor's Choice Articles

So, you’re about to begin a new customer relationship management project. Are you prepared? Use this checklist to determine your company’s CRM readiness level.

Is your company ready for a customer relationship management solution? Take this brief CRM quiz to find out.

Purchasing a small business software solution can be challenge. Finding the right vendor, selecting the right features, and getting it for the right price can be confusing and time-consuming. Here are five quick tips to help you simplify the process of choosing and buying your small business software package.

What makes Maximizer software a great choice for small and mid-sized companies? With a powerful platform that delivers some of today’s most complete contact management capabilities, as well as features for sales force automation, marketing automation, and customer service, Maximizer software offers businesses an effective and affordable way to improve the way they interact with their prospects and customers.

Having trouble making sense of all the jargon used during discussions about CRM solutions? These definitions will help you better understand some key CRM-related lingo.

Maximizer CRM is one of the most widely used customer relationship management solutions for small and mid-sized businesses. With powerful features and a user-friendly interface, this award-winning application is helping companies to successfully win new customers, and build greater loyalty among existing ones.

Before you begin evaluating solutions, you’ll need to build a thorough and accurate CRM requirements list. Here are some tips to help you best determine what your company’s CRM requirements are.

Customer relationship management (CRM) is a complex and challenging endeavor for any business. Learn about the common CRM mistakes companies make – and how you can avoid them.

Revenue and profitability are two key measures of a company’s success. With CRM sales solutions, businesses can give them both a boost by enhancing critical sales processes, reducing operating costs, and providing sales staff with the tools they need to close more deals.

With self-service software, businesses can increase efficiency and improve customer satisfaction, while reducing support-related costs. This article contains tips to help companies realize the full potential of their self-service software.

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