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4 Benefits of Salesforce.com
More than 100,000 customers are using Salesforce.com to manage customer relationships. Why is the software so popular? The answer lies in looking at some of the core benefits of Salesforce.com.
Let Your Sales Team Sell: One of the Benefits of Salesforce.com
How much actual time to sell does your team have on a weekly basis? One of the benefits of Salesforce is the ability to free up time from manual tasks and routine tasks so your team can actually do what it does best. In fact, a survey from CSO Insights said that more than 70 percent of organizations who participated in a survey believed using a CRM software was boosting their sales performance. Processes like processing orders and setting or changing pricing can be automated within Salesforce.com, giving your team time to more closely analyze and reach out to your buyers.
Benefits of Salesforce.com Include Better Client and Team Relationships
All CRM software, including Salesforce, should be about relationships – not just among your sales team to your customers, but between members of your staff. Salesforce gives real-time information to sales reps about buyers’ habits and tracks day-to-day conversations and outreach events in multiple formats, including email, so that the relationship built between your sales team and your customers is solid and grows strength over time. Additionally, another of the key benefits of Salesforce.com is the “Chatter” tool, which promotes quick messages and informal dialogue amongst your sales team and other staff regarding what they’re working on, challenges they might have and tasks they’re planning next. It’s faster and more direct than email or meetings, and keeps your team closely focused on similar goals. If you invite different sales teams and managers into the conversation, you’ll have even closer synchronicity from end-to-end of your sales cycle.
Communication Lowers Data Fragmentation, One of the Benefits of Salesforce.com
Are you haunted by the feeling of having fragmented information about sales and customer opportunities, or too many relationships to effectively manage? When U.K. based Allianz, a top commercial insurance firm, found itself trying to manage a list of broker relationships numbering past 2,000, they turned to Salesforce.com to help create a less fragmented system across twelve regional offices in the U.K. Like your organization, they wanted to maximize their sales talent, and also to get to know their client community better. When Salesforce was deployed to 350 employees, a once pieced-out picture of customers and target customers was brought together into a single perspective. Now, managers know instantly about the level at which opportunities and contacts are being synchronized, with results including a more than 17 percent increase in the rate at which they converted opportunities. More than 90 percent of employees are logging in and using the system, which tells managers they’re valuing its benefits.
Learn Best Sales Practices as You Maximize the Benefits of Salesforce.com
Learning more about how to create and maintain quality relationships with customers is among the benefits of Salesforce.com. Webinars, online chats and constant support provide a forum for exchanging new insights toward managing your diverse customer base. Plus, Salesforce partners with industry leaders in fields like social media to bring you expert Webinars and training tools that help you maximize all your customer comments and impressions across a growing field of mediums. The customer-sharing aspect of Salesforce.com also provides a forum to collaborate on ideas across non-competing sales teams on a national or global basis.
Lower Costs of Doing Business: Expect it as Part of Benefits of Salesforce.com
One of the benefits of Salesforce.com should appear on your bottom line as reduced costs. How? By helping you predict and analyze future buying trends, predict demand and establish more accurate inventory processes that are based on real-time data about your buyers. This reduces your accumulation of wasted materials. You can also use Salesforce to save money by letting its automated features cut down on order mistakes, reprocessing expenses and the fees associated with replacing an incorrect item.
The benefits of Salesforce.com are many, and you may uncover your own hidden gems as you delve into this popular CRM solution that thousands of organizations are using to maximize every customer contact. Read the Salesforce.com Review to learn more.
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