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Why You Should Consider Microsoft CRM
The Microsoft CRM solution offers another advantage that you cannot always find from a CRM provider – you gain the ability to choose and switch between two delivery models. In other words, you can rely on Microsoft CRM as an on-premise solution where everything your company needs is kept in-house and you share no space with another company and your data never leaves your firewall. The other option is to leverage the Software as a Service (SaaS) version where the solution is housed off-site and you access only the tools you need, when you need them.
You may be asking why you would need to rely on the SaaS model at all if you simply opt to integrate Microsoft CRM into your environment. This is a great question, but one that must be turned around on your – do you plan to grow? The Microsoft CRM solution is built to be flexible and scalable, but how much do you want to invest upfront in anticipation of that growth?
If that growth takes longer than you originally anticipated, you’ve made a significant investment that you are unable to rapidly recover. Why not instead implement what makes sense now, and leverage additional capabilities as you scale to a larger size. This not only ensures you have what you need when you need it, but you also control the amount of money that is leaving your budget to support the changes. The same is true if the global market were to hit another recession in the near future and you needed to scale back your capabilities without losing functionality.
Another advantage to considering Microsoft CRM is any current partnership you have with Microsoft could help you to secure a deeper discount on the software and implementations. With the ease of integration with your platform, a lack of an IT department won’t leave you in the cold, searching for the best way to leverage the solution as local partnership can easily help you make the change and train your staff. Any Microsoft CRM partner is trained to enhance the experience for you, so be sure to take advantage of those local partnerships.
Microsoft has done a lot of work over the past several years to ensure that the Microsoft CRM offering is able to effectively compete against others in the market. And, while the solution is a powerful one, you still need to do your homework to be sure you can gain the most benefit from this implementation over any other.
Before you decide on Microsoft CRM, examine the architecture fit’ measure the scalability; weigh the ability to easily integrate into your environment; compare needs against features; and evaluate service providers available to support the solution. In taking these steps, you can be sure the decision you make is the right one for your company now and in the future.
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