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Side-by-Side CRM Vendor Comparison |
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Company |
CRM Features |
Company Strengths |
Cost |
NetSuite
Suited For: Small, Mid-size Companies
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Sales Force Automation, Marketing Automation, Customer Service & Support, Employee Management, Real-time Dashboards, Order Management, Incentive Management, Project Tracking, Website & Analytics, Partner Management
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- Offers the best opportunity management and forecasting capabilities in the industry.
- The only hosted CRM application that offers order management / fulfillment, commission / incentive management, channel / partner management, website & analytics, and project tracking.
- The only hosted business application that supports your entire company with a in a single, integrated solution — from customer relationship management (CRM) to accounting / ERP to Web capabilities.
- Includes customizable, real-time dashboards for each employee in your company, providing instant snapshots of key performance indicators (KPIs), such as new leads, opportunities, sales orders, commissions, support cases and forecasts.
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Starting at $79/user/month
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Surado
Suited For: Small, Mid-size Companies
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Account & Contact Management, Sales Force Automation, Marketing Automation, Customer Service/Help Desk, Dashboards, Interactive Workflows, Organizational Charts, Integrated Project Management, Custom Application Designer (CAD), Analytics & Reporting, Integration to MS Outlook and Exchange
Integration to QuickBooks and MS Great Plains Dynamics |
- Complete CRM Suite with Focus on Small & Medium size Businesses
- Custom Application Designer & Integration tools for a Complete 360-Degree View
- On-Going Innovation with Many First to Market Features
- Ranked #1 in 4 out of 6 categories when compared to Leading CRM Vendors in the B2B market space
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Surado Small Business CRM Suite: starts at $500 /user
Surado Enterprise CRM: starts at $700 /user
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