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Side-by-Side CRM Vendor Comparison |
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Company |
CRM Features |
Company Strengths |
Cost |
NetSuite
Suited For: Small, Mid-size Companies
|
Sales Force Automation, Marketing Automation, Customer Service & Support, Employee Management, Real-time Dashboards, Order Management, Incentive Management, Project Tracking, Website & Analytics, Partner Management
|
- Offers the best opportunity management and forecasting capabilities in the industry.
- The only hosted CRM application that offers order management / fulfillment, commission / incentive management, channel / partner management, website & analytics, and project tracking.
- The only hosted business application that supports your entire company with a in a single, integrated solution — from customer relationship management (CRM) to accounting / ERP to Web capabilities.
- Includes customizable, real-time dashboards for each employee in your company, providing instant snapshots of key performance indicators (KPIs), such as new leads, opportunities, sales orders, commissions, support cases and forecasts.
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Starting at $79/user/month
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Astea
Suited For: Companies
|
Contact Center, Depot Repair, DSE, Field Service, Logistics, Marketing, Professional Services, Sales
|
- Provider of Service Lifecycle Management solutions for companies that market, sell, service and support equipment
- Extend traditional Customer Relationship Management (CRM) to encompass supply chain and logistics functionality, all honed to service-oriented businesses
- Offers web-based service management solution on the market that is fieldcentric
- Offers industry-specific solutions for Medical, IT, Industrial Manufacturing, Retail, Banking, Imaging, Controls & Instrumentation, and HVAC industries
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N/A
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