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Side-by-Side CRM Vendor Comparison

 

Company

CRM Features

Company Strengths

Cost

Sage

Suited For: Small, Mid-size Companies

Sales Force Automation, Marketing Automation, Customer Care, Outlook Integration, Offline Access for SageCRM.com, Web Self-Service, Campaign Management, Segmentation & Groups, Lead Management, Web Lead Capture, Lead Qualification, Workflow Automation
  • Award-winning Sage SalesLogix is the CRM solution that enables businesses to acquire, retain, and develop profitable customer relationships by increasing sales and marketing performance and maximizing customer satisfaction and loyalty.
  • Used by over 300,000 users at 8,500 companies worldwide
  • Perfect for small to medium-sized businesses and divisions of larger enterprises, and is part of the Sage Software family of integrated business management solutions.
  • Sage SalesLogix provides organizations with the Freedom of Choice to select the access methods (Windows, Web, and /or Mobile) best suited for their teams, without sacrificing functionality, usability, or robust customization capabilities.
Starting at $1,495 per server and $495 per user license; Hosted Service $69/month/user
CNP

Suited For: Companies

Sales Forecasting, Lead Analysis, Reporting, Corporate Calendar, Email Management, Outlook Synchronization, Dashboard, Salesforce Automation, Opportunity Tracking, Sales Pipeline Tracking, Graphical Charts, Sales Team Management, Order Management, Project Management
  • Increased Sales Effectiveness: The most productive lead sources and sales staff are clearly identified on graphical charts.
  • Greater Sales Reach: Use the email marketing capabilities to execute and measure new promotional campaigns.
  • Reduced Administrative Costs: Information is only typed in once - CRM, product catalog, proposals, invoicing, customer service, project and resource management - all share the same data.
  • Improved Efficiency: Everyone in the business knows right away where to find information, without wasting time looking for it.
  • Happier Customers (and better customer retention!): Dealing with employees who now know more about them and what’s going on in their account.
  • Better Management: Sales pipelines that are much better understood provide clear visibility of any business upturn or downturn well before it represents an opportunity or risk for the business. 
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