CNP Pricing

CNP Pricing

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Affordable by businesses of any size, accessible in English, French and Spanish (with other languages being added rapidly), and designed to grow with your business, Info At Hand gives your organization instant access to its vital corporate information, via desktop or mobile devices.

info@hand is available 'On Premise' as an application software package to load on your own server, with a one-time license fee (we have not followed the recent trend to annual license fees). Alternatively, use info@hand as an 'On Demand' service, and leave all the work of server management to us. Or even combine the two approaches, and run 'On Premise', but have us manage your server remotely.

For a price quote of CNP, please submit your request for a price quote below:

• CNP Price Quote

On-Demand

• Quarterly account fee US $125
• Quarterly per-user fee US $90
• 5 user minimum

• Full SSL encryption
  
• Standard Info@Handcertificate or your own
• Service included
• No support fees
• Includes basic backup service
  
• install directory and DB on local server
• tape in zip archive format

Example:
A 10-user On Demand subscription for 3 months (one quarter) costs:$125 + (10 x $90) = $1,025

On-Demand PLUS

• Quarterly account fee US $175
• Quarterly per-user fee US $95
• 5 user minimum

• On Demand service above, plus
  
• Free domain name registration (requires 2 year contract)
• Info@Hand on demand service
• Email
• Includes basic backup service
• Free set up (requires 2 year contract)
• Website hosting

Example:
A 10-user On Demand PLUS subscription for 3 months (one quarter) costs:$175 + (10 x $95) = $1,125

On Premise Support

• Monthly fee US $300
• Emergency rate US $60/hour(minimum 2 hours)

• Remote server support
• Weekly server maintenance and reviews
• Weekly system log reviews
• Automatic critical O/S patch and product updates
• Security audits
• 1 hour emergency response (8:00AM –6:00PM)
• 2 hour emergency response off business hours
• Weekly backups of Info@Hand files and data to Opal
• Nightly file backup and monitoring

Example:
A 10-user OnPremisecosts:
Up front per seat purchase fee $250 + $62.50 annual maintenance fee (10 x $312.50) = $3,125
Plus $62.50 per yr per seat maintenance fee (optional after first year)
With monthly support contract: $3600 per year plus your own hardware costs+

Customization, Coding and Programming Services: $65 per hour

Customization

Our implementation and customization services to tailor Info@Handor Sugar CRM OS/Pro/Enterprise to fit your business and ensure a successful system include:

• Business Analysis
• Design Specifications
• Project Management
  
• Solution Architecture
  
• Application Development
  
• Quality Assurance / Testing
  
• Data Conversion and Manipulation
  
• Implementation Planning

Minor cosmetics – e.g., changing color schemes, adding company logos

-These changes are easy to implement with most advanced products.

Minor UI changes – e.g., suppressing some features from being seen by certain users, or all users; rearranging screen layouts, adding and deleting fields from screens, changing field names and editing drop-down options

-These changes were historically difficult and expensive until now –high quality CRM’s, such as Info@Hand, offer this capability as an admin function with a UI.

Major application changes – e.g., adding whole new modules to the application, or making changes to the business logic and function of existing modules.

-These changes require professional software development, whether in-house or contracted; they involve tailoring a CRM to fit the unique aspects of a business.

Application integration – e.g., linking the CRM application with other business applications and processes, to more thoroughly automate and integrate your business operations.

-Info@Hand has its own soap-based web service interface which supports many important business functions, such as filing leads captured by forms on your site directly into your CRM , or the creation of customer self-service portals.