     
| |
Side-by-Side CRM Vendor Comparison |
|
Company |
CRM Features |
Company Strengths |
Cost |
Soffront
Suited For: Small, Mid-size Companies
|
Sales Automation, Marketing Automation, Customer Support, Defect Tracking, Order Processing, CRM Portal, Employee Support, Knowledge Management, Asset Management, Mobile CRM
|
- Focus on providing CRM Software to mid-size companies
- Offers complete suite of CRM solutions
- Provider of both hosted and on-premise CRM Software
- Stable company that has been around for more than 10 years
|
N/A
|
NetSuite
Suited For: Small, Mid-size Companies
|
Sales Force Automation, Marketing Automation, Customer Service & Support, Employee Management, Real-time Dashboards, Order Management, Incentive Management, Project Tracking, Website & Analytics, Partner Management
|
- Offers the best opportunity management and forecasting capabilities in the industry.
- The only hosted CRM application that offers order management / fulfillment, commission / incentive management, channel / partner management, website & analytics, and project tracking.
- The only hosted business application that supports your entire company with a in a single, integrated solution — from customer relationship management (CRM) to accounting / ERP to Web capabilities.
- Includes customizable, real-time dashboards for each employee in your company, providing instant snapshots of key performance indicators (KPIs), such as new leads, opportunities, sales orders, commissions, support cases and forecasts.
|
Starting at $79/user/month
|
| |
