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Side-by-Side CRM Vendor Comparison |
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Company |
CRM Features |
Company Strengths |
Cost |
Balgord Software Solutions
Suited For: Small, Mid-size Companies
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Build long-lasting customer loyalty and generate repeat sales from your best customers, Analyze, forecast, and report on key sales data, Quickly analyze, manage, and synchronize sales, marketing, and customer care activities across all points of contact, Easily identify, execute, and replicate effective marketing initiatives across your sales channels, Empower your staff with enterprise-wide access to vital customer, partner, and prospect information, Assign, schedule, and track marketing campaign activities, and measure the performance of every campaign, Access relevant customer data in real time, including purchases, call and escalation history, interactions, multiple contacts, support cases, e-mail and documents sent and received, and sales opportunities |
- Specializes in the implementation and ongoing support of Sage Software's extensive range of business application software.
- Business solutions can be completely customized to your specific needs with custom development, additional options or third-party software.
- Since their first installation in 1993, Balgord Software Solutions has delivered solutions that are implemented and installed the right way, the first time.
- Committed to providing exceptional client-focused service.
- Team of highly trained, certified consultants who understand the business challenges organizations face when implementing a new software solution.
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Please submit a request for a price quote. |
Revelation
Suited For: Companies
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100% web-based, Log a Call in 4 steps, Client History, Custom call types and sub-types, Personal activity monitor and timesheet, Linkout to additional resources, Integrated contact management, Fully searchable archive, Customize rate table per project, Save custom reports, Track service contracts , Export report data to Excel , Print calls and work orders, Access level for 3rd party support providers, Assign calls to individuals, support queues or both, Cusstomize interface, Brand with your logo, Automatic login, Automatic email alerts to your staff (inbox, pager, cell, etc.) and end users, Business rules can customize alerts, Define support queues and groups, Time tracking can expand to record billable and non-billable time, Track service contracts, Intelligent knowledgebase for your staff and end users, Spell Checker includes English (US, UK, US/UK combined, Canadian, Australian), and French language packs, Pre-Define Call Templates to save time and control processes, Attach existing documentation to cusstomers, departments, projects, calls, etc., Edit terms, phrases and filenames used throughout application, Clutter free interface, Universal Time, Transparent Features, Client service reports, System actions |
- Revelation gives you the tools you need, when you need them, wherever you are. Down the hall, across the state, or around the world.
- Whether you are an internal or external support group, Revelation has the tools to support you.
- Log a call in half the time it takes with other systems.
- Revelation will help you make pro-active decisions that will improve results.
- Your end users will notice the improvement immediately.
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