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Side-by-Side CRM Vendor Comparison |
|
Company |
CRM Features |
Company Strengths |
Cost |
Goldmine
Suited For: Small, Mid-size Companies
|
Contact Management, Schedule Management, Document Management, Opportunity Management, Team-based Collaboration, Reporting, Contact Center, Customer Service & Support, Customer Self-Service
|
- Affordable solution for small and medium organizations
- One of the most popular small business crm solutions in the market
- Frontrange offers an integrated suite of contact center, helpdesk, and customer service solution
- Easy upgrade path from single user versions to multi-user versions
|
N/A
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Ardexus
Suited For: Companies
|
Customer Relationship Management, Marketing Automation, Sales Automation, Service Automation, MODE Reporter
|
- Winner of ISM'S Top 15 CRM Award
- CRM solution is targeted at mid-market companies
- Full-function CRM suite with modules supporting Sales, Marketing , and Service fucntions.
- Integrates sales methodology with SFA and that supports the full customer lifecycle with applications for marketing and customer service and support
|
N/A
|
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