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Side-by-Side CRM Vendor Comparison |
|
Company |
CRM Features |
Company Strengths |
Cost |
Goldmine
Suited For: Small, Mid-size Companies
|
Contact Management, Schedule Management, Document Management, Opportunity Management, Team-based Collaboration, Reporting, Contact Center, Customer Service & Support, Customer Self-Service
|
- Affordable solution for small and medium organizations
- One of the most popular small business crm solutions in the market
- Frontrange offers an integrated suite of contact center, helpdesk, and customer service solution
- Easy upgrade path from single user versions to multi-user versions
|
N/A
|
CSG Systems
Suited For: Companies
|
Marketing Solutions, Billing & Payments, Customer Care, Order Management, Workforce Management, Statement and Output Services
|
- Specializes in providing billing, customer care and order management solutions.
- CRM solutions targeted for cable television, direct broadcast satellite, high speed internet, digital voice and voice services, and IP services providers
- Focus on serving mid-size companies
|
N/A
|
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