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Side-by-Side CRM Vendor Comparison |
|
Company |
CRM Features |
Company Strengths |
Cost |
Goldmine
Suited For: Small, Mid-size Companies
|
Contact Management, Schedule Management, Document Management, Opportunity Management, Team-based Collaboration, Reporting, Contact Center, Customer Service & Support, Customer Self-Service
|
- Affordable solution for small and medium organizations
- One of the most popular small business crm solutions in the market
- Frontrange offers an integrated suite of contact center, helpdesk, and customer service solution
- Easy upgrade path from single user versions to multi-user versions
|
N/A
|
Infusion Software
Suited For: Small, Mid-size Companies
|
Marketing Automation, Sales Force Automation, Contact Management, Complete Email Management, Email Deliverability Assurance Programs, Integrated Shopping Cart, Automatic Credit Cart Processing, Powerful List Management, Lead Generation Web Forms, Online Sale Forms, Billing & Accounting, Affiliate Tracking, Calendaring & Tasks, Company File Box, Individual & Company Templates, Flexible Reporting |
- Complete all-in-one hosted solution for small businesses
- Auto-pilot marketing including email, direct mail, fax and voice broadcast
- Unlimited technical support with only 2 min. average wait time
- Online training, basic implementation and monthly upgrades included
|
Licensing & Setup: $4,697
Monthly Membership: $297/month (includes first 5 users)
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