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Side-by-Side CRM Vendor Comparison |
Company |
CRM Features |
Company Strengths |
Cost |
Goldmine
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Suited For: Small, Mid-size Companies
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Contact Management, Schedule Management, Document Management, Opportunity Management, Team-based Collaboration, Reporting, Contact Center, Customer Service & Support, Customer Self-Service
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- Affordable solution for small and medium organizations
- One of the most popular small business crm solutions in the market
- Frontrange offers an integrated suite of contact center, helpdesk, and customer service solution
- Easy upgrade path from single user versions to multi-user versions
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N/A
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Exact Software
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Suited For: Companies
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Customer-specific Reports and Statistics, Financial Management, Document Management, Integrated Portal Technology |
- Complete teamwork and rapid communication
between you, your customers, business partners, suppliers and vendors through integrated portals.
- Secure logins that provide immediate access to all
customer activity from anywhere, at anytime,
worldwide.
- Recognition of customer problems or issues before
they happen.
- Centralized, detailed view of each customer,
including workflow, financial transactions and
support issues.
- Ability of customers and partners to actively and
privately manage their own accounts.
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