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Side-by-Side CRM Vendor Comparison |
|
Company |
CRM Features |
Company Strengths |
Cost |
Consona CRM
Suited For: Mid-size, Large Companies
|
Marketing Automation, Sales Force Automation, Service/Support Management, Contact Center, Partner Relationship Management, Customer Performance Management, Customer Process Management
|
- Formerly known as Onyx
- Core competency lies in automating multiple areas like sales, marketing and service
- Known for ease of use and great customer service
- Initial focus was in the SMB space but now also serving many large enterprises
- Provides indutry-specific solutions for a number of industries
|
N/A
|
Salesforce.com
Suited For: Small, Mid-size, Large Companies
|
Sales force Automation, Marketing Automation, Document Management, Contract Management, Customer Service & Support, Analytics, Mobile CRM, AppExchange
|
- Sales force automation
- Ease of use
- Intuitive interfaces
- Established status
- Flexible customization
- Integration and extensibility
|
Starting at $65/user/month
|
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