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Side-by-Side CRM Vendor Comparison |
|
Company |
CRM Features |
Company Strengths |
Cost |
TechExcel
Suited For: Small, Mid-size, Large Companies
|
Incident and Resolution Tracking, Knowledge Management, Sophisticated Workflow, Multiple Automated Notification Options, Built-in Reports and Analysis, Customizable Customer Web Portal, Manage Campaigns, Track Every Lead, Sophisticated Online Marketing Tools, Qualify Leads More Effectively, Integration with Sales Teams, Marketing Event-Triggered Surveys |
- Develop repeatable, measurable, documented and enforced processes
- Develop more knowledgeable and efficient staff through better prioritization, process automation and user self-service
- Create a high quality of service at a reasonable cost
|
Not Published |
Salesforce.com
Suited For: Small, Mid-size, Large Companies
|
Sales force Automation, Marketing Automation, Document Management, Contract Management, Customer Service & Support, Analytics, Mobile CRM, AppExchange
|
- Sales force automation
- Ease of use
- Intuitive interfaces
- Established status
- Flexible customization
- Integration and extensibility
|
Starting at $65/user/month
|
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