Compare CRM VendorsCRM ArticlesCRM Vendor RecommendationsCRM Evaluation ToolsCRM Glossary
Download Free CRM Reports
 

Editor's Choice Articles



81 Fits like a glove: Find out how web-based CRM software can be customized for any business model

There are many reasons why certain companies bring in losses despite putting in their best efforts. One of the biggest reasons: lack of effective communication with customers, which results in poor customer relations. What these companies urgently need is web-based CRM software that can be customized according to their individual requirements.

82 Four reasons web based CRM makes the best small business CRM

CRM software products are dime a dozen in the market, however you can be sure that there is one to fit your business. If you run a small business, your best bet is web based CRM software, which is popular for its low cost and high efficiency. Here are four reasons why web based CRM makes the best small business CRM:

83 How web based CRM could be the key to getting your business off the ground

Web based CRM software is suited to meet the demands of most businesses, and especially those of small and medium sized organizations. Like all CRM solutions, this excellent software is geared toward increasing your sales and significantly improving customer relations. After all, every business needs a strong customer base to keep the profits coming in.

84 Dispelling the myths: Five reasons you should consider web based CRM software
Web-based CRM software is still largely misunderstood. Traditionally, CRM implementations took the form of huge, on-premise installations that were very costly, and required a great deal of custom integration. Web-based, hosted implementations are now simplifying the CRM process, and making it more readily available to small businesses on a budget. Any company looking for a CRM solution should weigh their options before deciding whether they want an on-premise or web-based CRM deployment. Both have their pros and cons, but there are several myths about web-based CRM that need demystification.

85 Better customer relationship management now: Five tips for cutting the fat and increasing loyalty

A customer relationship management initiative, when done successfully, accomplishes many things. Technologically, it eliminates redundancy by promoting transparency and inter-departmental access to customer-facing information. From a sales and marketing perspective, it helps increase customer loyalty and promotes repeat business. Following are five important tips for achieving better customer relationship management in your organization now.

86 The four applications you need for excellent customer relationship management

Customer relationship management includes dozens of different functions and features, sometimes presented as separate applications, or as multiple features of a single CRM system. Four of the most important features include data mining, sales and marketing analytics, case and lead management, and email marketing.

87 Gain and retain customers by increasing marketing efficiency: Marketing automation and CRM best prac

An efficient marketing organization serves many corporate goals, including gaining new customers and retaining existing ones. This can be achieved through automating the marketing function and integrating many features of CRM into the marketing initiative.

88 Four of the best iPhone CRM applications

The iPhone is rapidly becoming accepted as a mainstream business tool, and those that are on the road are using the smart phone to stay in touch with the home office and easily retrieve information. Four of the best iPhone CRM applications include Mobile Edge for Microsoft Dynamics,k Pipeline Deals iPhone Edition, Mobile Lite, and Highrise for iPhone.

89 Make your customers say “Wow”: Can’t miss tips for Customer Relationship Management

Customer relationship management offers advantages to businesses of all sizes, but there are several things to keep in mind to ensure a successful implementation. First of all, the customer should remain the central focal point of any CRM implementation, and the enterprise needs to maintain the “big picture” and get initial buy-in from the boardroom. Lastly, before implementation, a roadmap needs to be created that clearly defines the needs and goals of the organization.

90 Microsoft CRM Software: The appeal of Dynamics CRM 4.0

Microsoft Dynamics CRM 4.0 is a very appealing CRM system that is remarkably full featured, including modules for every CRM function. It includes a good set of reporting tools, and it can be implemented as an on-premises solution or as a software-as-a-service.

<< Previous Articles

Next Articles >>