|
|
Access Control
LDAP/MS Active Directory Integration
Full integration with LDAP and Microsoft Active directory is supported to eliminate the overhead of maintaining user accounts on multiple servers.
LDAP users are treated exactly like regular users with group access permissions and configurable mapping between user fields and LDAP attributes
Configurable Password Controls
User groups
The admin can define precise access to menu items, records and specific fields within records for each User Group.
Standard groups include admin, staff, registered users and unregistered users. An unlimited number of additional groups may be added as needed, and the permissions for the default groups may be easily modified.
Record Level Permissions
The admin can define precise record level access permissions.
SQL search based permission provide sophisticated permission structures such as "Allow resellers to view issues submitted by their customers, but not the customers of other resellers"
Field Level Permissions
The admin can also define permissions for access to individual fields within a record.
In the above example, users in the selected group can View the Assign Date field in records that they own, but they cannot set (Create) this field value in new records or Edit it in their own records. They can View it in other people's records but cannnot Edit it in other people's records.
It takes just one mouse click by the administrator to change any one of these permissions.
Web Interface for Users
It all comes together for your customers with a simple Web interface for users that makes it easy to submit requests and upload or download patches, updates, or other files. Further, this interface can be provided in a different look and feel to each of your customers- a look that matches their corporate web site.
Web Interface for Staff
A powerful Web interface for staff and administrators makes it easy to respond to problem tickets and perform administrative tasks
Compare Enterprise Wizard to:
Maximizer,
Entellium,
Oncontact,
Aplicor,
Soffront,
ADAPT Software,
Avidian,
Epicor,
InsideSales.com,
Kana,
Microsoft,
NetSuite,
Oracle,
Parature,
RightNow,
Sage,
Salesboom,
Salesforce.com,
SalesLogix,
Saratoga Systems,
Siebel,
SugarCRM,
Surado,
ACCPAC,
ACT!,
amdocs,
Appshore,
Aprimo,
Ardexus,
Astea,
Aurum,
Chordiant,
Commence CRM,
CSG Systems,
Dendrite,
eGain,
Everest,
Infor,
JD Edwards,
LeGrand,
NetOffice,
Peoplesoft,
SalesJunction.com,
Salesnet,
Visitar,
Infusion Software,
Dataforce CRM,
BrainSell,
Zoho,
LeadMaster,
Model Metrics,
PipelineDeals,
Tour de Force,
VanillaSoft,
Balgord Software Solutions,
Landslide,
C2CRM,
CRMG,
24SevenOffice,
CNP,
PhaseWare,
Revelation,
Exact Software,
Majestic,
Epicor,
Goldmine,
Consona CRM,
TechExcel,
Commence,
ePartners,
Stay-In-Front,
Pivotal,
SAP,
Workbooks,
RunE2E
|
