iContact Customers

"The monthly letter keeps us and our inn forefront in the minds of our past and potential guests. Most of these have arrived on our list as a result of their request for Vermont information from the state of Vermont or the Burlington Chamber of Commerce, with permission given to distribute their names. Thus with the continuous news from us and our region, we are kept in mind, though with no sales effort or pressure. Each monthly letter is received with a minimum of unsubscribes, many new reservations and numerous letters to us. Switching from our previous supplier has increased the percentage of letters being received, reduced the time spent on dealing with bounces and has in general made our experience easier - and less expensive."

"iContact is a great software, and is very affordable even for small businesses like ours. It's a snap to use. With a prepared email document ready to go, we easily complete a mailing in less than five minutes. When we first set up our account, we simply created a mailing list in Excel, imported it, and before we knew it, had completed our first mailing to the hundreds of recipients on our list. Since it takes so little time, we can be consistent with our advertising program, with very little effort and cost. One of the neat ways we use the program is to create a series of mailings in advance which we post to our website. When the date for the next mailing arrives, we simply copy and paste the HTML code from our HTML editor (GoLive in our case) into the iContact software and click on the send button. It's just that easy! This is a great way to keep our name in front of our target market, and at a tiny fraction of the cost of traditional advertising methods. "

"Here at ncCampaigns we have the unfortunate task of keeping track of hundreds of political campaigns each year. Political campaigns mean contact lists. Furthermore, email addresses. With the use of iContact we have taken this sometimes daunting task and transformed it into an easy to manage process. We now have the ability to manage our contact lists, send personalized newsletters and announcements, and much more. iContact has not only saved us money, but has helped save us time, in return, increasing our ability to make a larger stake in the political arena."

"Where do I begin!?!? The form generator was so easy to add to my website. The tools for creating messages are unbelievable. And the reports on the messages I've sent absolutely blew me away. You have given my small business a way to deliver a high-quality look/feel to my business without the high cost. You've also given me the valuable info I need to help improve my marketing based on my results. I would have never been able to put my business model together as it is right now, had I not found your company and services. Additionally, the live customer service I've received has been outstanding. Everyone is knowledgeable and helpful. They've fixed several errors I've made and always treated me like a valued customer."

"iContact has provided an easy and cost-effective solution for us to be able to send out volume email messages. The statistics generated have allowed us to benchmark our list performance, and determine which types of messages appear to be the best fit for our audience. We've seen open rates at around the 38-42% mark for our large mailings. There has also been a pass-along quality of our emails, as we've noticed new names that were not originally on our mailing lists responding to offers."

"Folks at iContact, I am so pleased with your service. As a former user of Microsoft's bCentral for the past two years, maybe three, I am amazed at how much better I like your service. I particularly love the fact that I don't have problems with deliveries to a number of ISP's like I had with my former service. I used to have to send those out MYSELF, which was a pain. And your server is quicker, just logging onto the website than Microsoft's, or going between pages within your site. And you're a third the price! But I'd have been willing to pay MORE, for the improved quality I receive, if I could have known the quality would be this good. Too good to be true.... Keep up the good work. :)"

"I just wanted to say what a delight it was this evening to use the updated iContact software. We were testing an HTML email for a client. I saw your new HTML interface, dropped in the HTML code and hey presto - it worked like a dream. Brilliant work. I can't wait for the additional fields at the end of the month. I spent over $1000 on Mailworks upgrades earlier this year. I'm now wishing I'd not bothered and rewarded myself with a holiday for sourcing iContact. iContact has totally changed our approach to HTML broadcasts. Its simple yet professional interface is a joy to use and provides us with all the tracking tools we need for large and small campaigns."

"Your templates make my communications look professional. I like that I can switch between plain text and HTML. I like the break out of lists and the campaign groupings. I like it that I can search for a member and see which group lists that member is on and delete him or her from one without deleting from all. iContact has helped me do good things for our company in terms of communications at a relatively low cost."

"I'm particularly impressed with the iContact system. To send out our newsletters, or to contact clients with special offers, it takes only a matter of minutes to type and hit "send." I'm instantly in touch with the thousand plus names that are in my lists.... I'm always delighted to hear back from folks who say they love getting personalized updates."

"I thought iContact did exactly what we wanted/needed it to do. I actually signed onto your trial to see if we could make a recommendation to a client who will need the services you offer. We have recommended you to our client based on the trial, and I expect that they will soon implement your email service in the near future. I have to say, your solution is effective and simple. Good work putting it together!"

"Dear iContact service pros, No service needs here today - I'm just writing to say thanks to all at Broadwick for the ongoing stellar service. We're only able to reach our audiences regularly and reliably due to your superb, day-in, day-out results. Plus, your performance serves as an example for us to emulate. We look forward to being a contented iContact client for a long while!"

"The essential intention is to keep my name in front of people, and my mailing program unquestionably succeeds in doing this. Thus, I suppose you could say it helps to increase brand awareness. It also increases inquiries because I'm able to reproduce the main text of each mailing piece as a webpage that people can, and do, find through relevant searches."

"iContact makes it pretty easy to send out newsletters and this has already improved my sales and my relationship to my customers. By sending regular, friendly emails that contain valuable information I am more real to my customers and in their mind. Periodic newsletters also provide an easy way for them to simply click on a link to reorder the product when they are ready. That benefits both of us, as any program such as this should."

"iContact has an easy interface, good reports and the fact that you charge for email addresses in the list instead of charging by email messages sent is great. Also, I like the capability of customizing all messages and the fact you don`t ask for double opt-in, which would be an annoyance for those subscribers who already opted to be in the list."

"I like the ease of use. I create the newsletter in FrontPage and transfer the code and I am all set to go. I have to upload a mailing list every month and I appreciate that the duplicates are removed automatically and that unsubscribes and bounces are removed so I don't have to remove them myself."

"The reporting features are great! I also like the way it easily keeps track of all the lists and those that are on multiple lists. Being able to easily create and send out surveys is another great feature that we use quite often."

"iContact allows us to easily send out newsletters to our customers. The report features allow us to measure the effectiveness of our email newsletter by tracking opens, clickthroughs and opt outs."

"After reviewing over a dozen email list management sites, my first view of iContact elicited a sigh of relief. Finally, someone got it right! It's all there-outstanding site design, ease of use, plenteous features, good support, continuous development, and reasonable pricing."

"I have used numerous, mass email programs, services and applications - and none of them ever provided the easy solution that iContact does. I was pulling my hair out with the others. iContact is so stress-free. It does what it's supposed to - make my job stress free."

"When asked, "What do you like about iContact?" ......... "'The simplicity of use and creation. Ideal for the novice and the moderately skilled computer user. Very much appreciate not having to be HTML skilled in order to create HTML documents.'"

"iContact's expert handling of our newsletter mailing lists and transmittals, and ease of subscription management, has helped our company become wider known - the number of subscriptions to our newsletter has grown from 800 to nearly 1300, from all over the U.S., in the past year."

"iContact makes it possible for us to remain in contact with our customers. These relationships are what has continued to make us successful for more than 20 years. You just make it all more easy !"

"Always forward-looking in improving their site to make it more powerful for their clients, always responsive to my needs/requests/wants either when I email or when I call ! Makes me feel that you really DO care about our business !"

"I'm only three months into my campaign and with zero external advertising and no associated website, the EVibe brand is already very well known. I'm careful to time my blasts to ensure customers are not bombarded with messages...and my unsubscribe rate is less than 1%!"

"iContact has made it very easy to send out professional enewsletters on a regular basis. By using your service, I have been able to more easily manage my database and communication with my clients."

"The last mailing list provider was rather disappointing. I had many problems with the service and its methods for subscribing so people didn't want anything to do with my newsletter. Since signing up with iContact my subscribers list has tripled. I owe it all to the ease that they supply in their services."

"iContact has genuinely helped us to open the line of communication between us and our customers. Consequently, we have been able to implement specific program improvements without hesitation or guesswork that will ultimately improve the value of the service that we provide them."

"iContact helps enormously. Easy to use software with great benefits. Our email advertisements have increased sales 25% since we started using email marketing."

"It is easy to set up and distribute invitations. I use the subscribe feature to allow members to make a luncheon reservation and a meal choice. The auto reply acknowledges their reservation and advises them where to mail payment."

"It is very simple to use, easily understood and provides ideas as well as solutions to issues of creating a Newsletter or just HTML documents. Plus Customer Service is responsive and friendly and professional."

"Robust program that allows us to send quality communication and track interest level. Previously we did this using basic email with limited abilities to track. We were blocked often and had limited ability to easily use basic graphics."

"Pricing structure is awesome. The user interface is better than most others that I had tried during my search for a bulk email service provider. Email is delivered fast. Reporting features are also very good."

"Since your upgrade, the autoresponder is helpful. We have had very little trouble with the service. Also, being usable in conjunction with our MonsterCommerce back end is very helpful."

"The program is very easy to use and there's nothing to download so I can use it anywhere. I love the statistical feature as it satisfies my need to make sure my emails are being opened, read and used."

"iContact is simple and intuitive. I like the help files and the walkthrough demos; they're great to get you started. It's good to see that the product is being continually improved; the addition of autoresponders, for example, will be very valuable for us as an organization."

"I love the fact that I am able to completely customize my newsletters with your program. And if for some reason I am not feeling very creative one day, you have templates I can use to jump-start my project."

"I like how fast iContact is, and how it handles all the bouncebacks and unsubscribes automatically. I also like how easy it is for me to use my preexisting email message in my bulk mailing rather than being forced into creating the message online."

"I like the fact that I can create many individual lists. Each of my lists represents a web client and they have different needs. I find the variety of templates very useful."

"I like the way you can design the emails to look the way you want them to; I like the non-HTML option; and I like the fact that your emails go through to my subscribers on AOL!"

"I like everything! I especially like how it makes my business streamline so that I can go on vacation and not wonder if my clients are getting the proper information they need."

"GREAT features. I converted from Microsoft ListBuilder which I found to be pathetic by today's standards. I like the fact that you are continuing to improve your product."

"The things I like about iContact are that the emails are individually generated, there is good server speed at website, it's easy to make changes, the bounce info, and the hard work to keep spamless to win the trust of ISP's everywhere."

"Prior to using iContact, I had to use 13 different mailgroups to get the mail to deliver the messages I listed above which was more time consuming."

"iContact is easy to use/design/send out. I love the reporting to see delivery and open rate too! Your customer service is excellent."

"I like just about everything in iContact, but especially the reports and the Spam evaluator. My previous emails were not getting through."

"I love that iContact is easy to use. It doesn't cost me an arm and a leg in an industry where breaking even is often the norm."

"iContact has a very easy interface. It has extremely quick broadcasts and very good reporting features. It's a great product overall!"

"I like that iContact keeps the stats. Those are really important. Knowing who opened and who clicked is invaluable.."

"The best thing about iContact would be the statistics for opening, clicking, unsubscribes, etc. That is absolutely a Godsend for the campaign.... Our website visits have increased dramatically, as have our brand awareness and outreach to voters."

"iContact is easy to use. It can be used from anywhere in the world (we travel a lot). I like that our clients can update their info directly."

"I love the templates, outstanding HTML editor with WYSIWYG, and the ability to send a webpage as a newsletter is GREAT!!!"

"I like the fact that you can import any graphics and divide the lists into different segments of customers"

"I like that you can load a customized template with your logo and company design to enhance your message."

"I like that I can schedule mailings in advance. That way if I'm away for the weekend the list still goes out."

"What I like about iContact is that it makes it easier to communicate information to 330 people at once."

"In iContact, it is easy to build email groups. I can schedule and check delivery of enewsletter to intended recipients."

"I love the ease of setting up the newsletter, the quickness and accuracy in delivery, and the cost of iContact."

"We like the quickness and convenience of communicating with our customers with iContact."

"iContact is easy to use and the customer service is excellent!!"

"I like having the ability to segment subscribers into categories. I like having the message stats."

"We like the HTML editor, quick delivery, and low price. The affiliate program is generous."

"I like iContact's ease of use, and how quick the process was to send out our newsletter."

"iContact is the best solution out there. I like that you are all on the whitelists!"

"I like that it's easy to use, easy to implement and easy to configure."

"iContact is very user friendly and easy to put together a newsletter with or without HTML."

"I like that iContact allows us to send emails to multilple recipients without spam stoppage."

"iContact is easily updatable, and I can schedule future emails as I think of them."

"I like that iContact makes it easy to import contacts into the autoresponder.

"I like that I can track who read my emails and how many times."

"It's great how easy it is to make a nice email and the reports after the email is sent are invaluable"

"iContact has helped keep fans in different parts of the country involved with the band and every time I send out an email our website stats jump."

"Parents have commented how much they like getting the information and being informed. Keeping us all connected - Communication is key."

"We've grown our list from 15,000 to 33,000 in 10 months and there is no way we could have handled that growth without iContact."

"iContact has a very clean website with a simple, easy to use layout. It is a professional service with an affordable price."

"iContact has definitely increased our website visits and made people more aware of us on a weekly basis."

"The ease of use of iContact helps us to sell products- volume increases after a mailing."

"iContact allows us to broadcast our messages efficiently."

"iContact has increased my web orders and given me a way to directly communicate with my customers. We've seen greater traffic and increased sales."